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FREQUENTLY
ASKED QUESTIONS
What
is required for someone to solicit door-to-door in Trophy
Club? Solicit
Where
can I find information about the Public Improvement District
or PID? PID
Where
can I find a schedule of upcoming events?
Calendar
of Events
What sports are available in and around Trophy Club?
Sports
& Recreation
How do I contact the town departments?
Contacts
What churches are in and around Trophy Club?
Area
Churches
What is the public school system for Trophy Club?
Northwest
ISD
What private schools are available in and around Trophy
Club? Private
Schools
How can I register to vote?
Voter Registration
Where is the nearest place to renew my driver’s license?
Driver's License
Renewal
Where do I renew my license plates?
Vehicle Registration
What type of government does Trophy Club have?
Government
Where
can I find U.S. government services for new residents? Government
Services
Does Trophy Club have an Animal Services Department? Animal
Services
Do I need to register my pet? Pet
Registration
When
is the garbage picked up in Trophy Club?
Garbage Collection
What do I do if my trash was not picked up? Missed
Trash
Does Trophy Club have a recycling program? Recycling
Where can I recycle electronics? Electronics
Recycling
How do I dispose of my used cell phone? Cell
Phone Recycling
How do I dispose of my Hazardous Waste Materials? Hazardous
Materials
What utilities serve Trophy Club? Utilities
Where can I pay my water bill? Water
Payments
Where can I report a street light outage? Street
Light Outage
Where can I report a power outage? Power
Outage
Why does the Fire Truck follow the Ambulance on EMS calls?
EMS Calls
Does
the Town have an Early Warning System? Early
Warning
What is the population of Trophy Club?
Population
What is the tax rate in Trophy Club? Tax
Rate
What parks and recreation are available in and around
Trophy Club?
Parks and Recreation
How can I participate in Trophy Club government?
Career and Volunteer Opportunities
How do I contact the Town Council?
Town
Council
When does the Town Council meet?
Town
Council
What is the Trophy Club MUD?
Municipal
Utility District
Where is Trophy Club? Location
What are the amenities in Trophy Club? Quality
of Life
Where can I find resources for parents? Parent
Resources
Where can I find resources for seniors? Senior
Resources
How can I obtain my property tax information? Tax
Information
Where can I report a Public Works service issue such as streets,
street signs, or trash? Service
Request
What
Home Owner Associations exist in Trophy Club? Home
Owners Associations
Trophy
Club Facts and Information
Solicit
The
Town of Trophy Club requires that certain groups/individuals
acquire a permit prior to conducting any solicitations. For
more information please click
here.
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Location
Trophy
Club Municipal Offices are located at 100 Municipal Drive,
Trophy Club, Texas 76262.
Download
Area Map
Directions:
To begin from the Dallas area, exit SH 114 W, to begin from
the Ft. Worth area, exit SH 114 E. Once on SH 114, exit
Trophy Club Drive/Westlake Parkway. Turn North onto Trophy
Club Drive. Go straight at the stop sign then turn west
onto Municipal Drive.
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Fire
Station
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1st
building on the left
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Administration
Building
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2nd
building on the left
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Police
Department
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3rd
building on the left
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Public
Services Building
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2nd
building on the left connected to the Administration
building
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Trophy
Club is 30 miles northwest of Dallas, 23 miles northeast
of Ft. Worth and less than 15 miles from DFW Airport.
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- Property
Tax information can be obtained through the Denton
Central Appraisal District by calling:
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Main
Number
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940-349-3800
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Main
Fax Number
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940-349-3801
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Metro
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972-434-2602
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Administration
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940-349-3970
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Ownership/Mapping
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940-349-3840
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Residential
Department
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940-349-3910
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Commercial
Department
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940-349-3870
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Land
& Sales Department
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940-349-3890
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Personal
Property
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940-349-3950
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The
Denton County Tax Assessor can be reached at (940) 349-3500
or metro (972) 434-8835 and is located at 300 E. Mckinney,
Denton, Texas 76202.
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Sewer:
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Trophy
Club MUD 1
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Gas:
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TXU
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Electricity:
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A
number of providers service Trophy Club, for providers
visit www.powertochoose.com
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Telephone:
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Deregulation
allows Trophy Club residents to choose from a variety
local phone service and long distance providers
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Cable:
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Charter
Communications
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Water
Payments
For
security reasons, there will no longer be a basket for utility
payments on the front desk at the Svore Municipal Building.
However, water bills may be paid by:
- Convenient
automatic withdrawal from your checking account (forms
are available at the Public Works Building or you may
download here*)
- Mail
to 100 Municipal Drive, Trophy Club, Texas 76262
- Utilizing
the payment drop box in the median between the Administration
and DPS Buildings
- Hand
delivery to the water department in the Public Works/Utilities
Department and Community Services Building, 104 Municipal
Drive (last building on the right) OR
- Phone
utilizing Visa/MasterCard at 682-831-4682.
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Power
Outage
Some
Trophy Club residents have reported experiencing recurring
power outages. If you experience a momentary (on and off
very quickly) or longer power outage, contact Oncor Electric
Delivery Customer Service toll free at 888-313-4747 and
report the outage.
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EMS
Calls
All
Trophy Club Firefighters are dual certified. Each one holds
a State certification in Firefighting as well an Emergency
Medical Technician Certification, with all full-time personnel
being certified to the level of Paramedic. This allows us
to have more trained individuals on the scene to assist
with patient care, as well as the having the supervisor,
who rides on the fire truck, to handle command and control
needs as they may arise, i.e. to set up a landing zone for
a helicopter should an air ambulance become necessary, or
to request more resources, such as an additional ambulance,
should we have multiple patients, or for vehicle stabilization
and scene safety in the event of an auto accident, etc.,
etc. These are only a few of the potential reasons that
more personnel may be needed on an emergency scene.
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Early
Warning System
The
Town of Trophy Club has an Outdoor Early Warning System
to notify residents of potentially dangerous weather. This
system may be activated for tornado, as well as high wind
and hail warnings. Click
here to view detailed criteria for siren activation.
This
is an "Outdoor" Warning System designed to alert
people who are outdoors to take cover. If you hear the sirens
inside your home, please tune to a local radio or television
station for details on the inclement weather.
An
audible system test is performed the first Wednesday of
each month at 1:00 p.m.
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Pet
Registration
Trophy
Club Ordinance 2002-18 requires dogs, cats, ferrets and
pot-bellied pigs to be registered with the Town. There is
a one-time registration fee of $5.00 with proof of vaccination
for dogs and cats. The Town will provide you with a registration
tag, which should be attached and worn on the animal’s collar.
The Town will maintain your animal’s records including owner
contact information and vaccinations. Please remember to
provide us with copies of your animal’s annual vaccinations
and notify us of any change of address or phone number.
Trophy
Club Animal Shelter impound fees are currently thirty dollars
a day. Registration with the Town can prevent a costly stay
in our shelter. An animal wearing it’s registration tag
can easily be returned home, at times without it even having
to go to our shelter.
State
law effective September 1st requires any dog
or cat, which bites a person, be quarantined in a licensed
facility for ten days at a cost to the owner of three hundred
dollars or more. Home quarantine is prohibited unless proof
of current vaccinations is provided. Please keep your animal’s
vaccinations current and maintain the records so they can
be easily found. If your animal is registered with the Town
and copies of current vaccines are provided, we will maintain
the records for you.
Trophy
Club Animal Control works hard to return lost animals to
their homes. If your pet is missing, please call 682-831-4650
or e-mail the information and a picture if available to
Officer Boyd
Raburn.
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Garbage
Collection and Recycling Information
Allied
Waste Management collects garbage every Tuesday and Friday.
In
most instances, Allied Waste Services observes the following
holidays each year and does NOT pick up trash on these days
and Trash pick up resumes on the next regularly scheduled
pickup day.
New Year's Day
Memorial Day
Independence Day
Labor Day
Memorial
Day, Monday, May 31, 2010
Service normally provided on Tuesday will run as regularly
scheduled
Service normally provided on Friday will run as regularly
scheduled
Independence
Day, Sunday, July 4, 2010
Service normally provided on Tuesday will run as regularly
scheduled
Service normally provided on Friday will run as regularly
scheduled
Labor
Day, Monday, September 6, 2010
Service normally provided on Tuesday will run as regularly
scheduled
Service normally provided on Friday will run as regularly
scheduled
Thanksgiving,
Thursday, November 25, 2010
Service normally provided on Tuesday will be picked up as
regularly scheduled
Service normally provided on Friday will be provided
on Saturday, November 27, 2010
Christmas,
Saturday, December 25, 2010
Service normally provided on Tuesday will run as regularly
scheduled
Service normally provided on Friday will run as regularly
scheduled
New Years Day, Saturday, January 1, 2011
Service normally provided on Tuesday will run as regularly
scheduled
Service normally provided on Friday will run as regularly
scheduled
Please
see recycling*
for a list of acceptable recycling materials.
Trash
will continue to be picked up on Tuesday and Friday with
recycling being picked up on Fridays. Friday is Recycle
Day - so why are "garbage" trucks picking up our recycling?
Allied simply does not have enough recycling trucks to send
out everyday. There are days when the recycle trucks are
in for repair, and Allied needs to use their "garbage" trucks
to pick up the recycling. Rest assured that Allied does
NOT mix the trash with the recycling.
Click
here*
for more information regarding what you can and cannot put
out on recycling day.
For
further information, please call Allied Waste Management
at (817) 332-7301 or Town Staff at 682-831-4606.
For
more information about recycling, please click
here.
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Electronics
Recycling
The
Town of Trophy Club offers free* Electronic Recycling twice
a year at its 3-Clean Event, typically held in the Spring
and the Fall, from 9:00 a.m. until noon.
There
is a nominal "handling fee" paid to the vendor to recycle
the following items: Monitors = $2.00 each regardless of
type or size; TV's up to 33" = $20.00; TV's over 33" = $40.00.
Following
items will NOT be accepted: white goods, microwaves or large
business copiers.
Please
contact the following to handle your unwanted electronics:
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Cell
Phone Recycling
Cellular
World - AT&T Authorized Retailer
1112 HWY 377
Roanoke, Texas 76262
682-831-0772
Monday - Saturday 10:00 a.m. - 7:00 p.m.
Northwest
High School - Project Prom
817-215-0200
Cell
Phones For Soldiers
Hughes Elementary
13824 Lost Spurs Road
Roanoke, TX 76262
Contact: Betty Reasnor
Monday - Friday, 8:00 a.m. - 3:00 p.m.
www.cellphonesforsoldiers.com
Cellular
Challenge
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Missed
Trash
It's
trash or recycle pickup day, and Allied Waste missed my
garbage?! If this should happen to you, you can call Allied
Waste at 817-332-7301, and let them know that your trash
was missed. If you call before noon, there is a good chance
they can come out that same day and pick up the missed trash.
If you call in the afternoon, it may be the next day before
they can collect. You can also utilize our Citizen Relationship
Management System to notify Staff and Allied Waste of a
missed pickup. Here is the link: http://intouch.trophyclub.org:8080/web/
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Hazardous
Materials Disposal Information
The
Town of Trophy Club holds a "3-Clean Event", where residents
may recycle their Household Hazardous Waste (HHW), drop
off their bulk waste into roll-of containers, and recycle
their unwanted electronics all FREE. This event is held
on a Saturday from 9:00 a.m. to 12-Noon. The next 3-Clean
Event is scheduled for Saturday, April 24, 2010.
Please
note that when the Crud Mobile visits, it is a mobile unit
and therefore space is limited, and as a result, this service
may be limited to the first 50 households, on a first-come,
first-serve basis. After the first 50 households, the Crud
Mobile employees will determine how much more, if any, waste
they can accept and store properly/safely.
Residents
will be asked to show proof of residency (utility bill)
at the mobile collection event.
Don't
want to wait for the Crud Cruiser?
Residents may take their HHW (crud) to Fort Worth Environmental
- 6400 Bridge Street, Fort Worth (Crud
Cruiser website) on Thursdays and Fridays from 11:00
a.m. to 7:00 p.m. and on Saturdays from 9:00 a.m. or 3:00
p.m. Their phone number is 817-871-5257. Bridge Street is
just west of 820 and north of I30. Please be prepared to
show proof of residency to FW Environmental Staff.
Here
is a list of Acceptable and Non-Acceptable Items:
Acceptable:Acids,
aerosol cans, all batteries, antifreeze, brake fluid, craft
and hobby chemicals, degreasers drain cleaner, fertilizer,
fluorescent lights, herbicides, household cleaners, motor
oil, paints, stains, pesticides, pharmaceuticals, photo
chemicals, pool chemicals, oil filters, solvents, transmission
fluid, and varnishes.
Non-acceptable:
Wastes from commercial, agricultural, and industrial sources;
compressed flammable gas containers, radioactive materials
(i.e. smoke detectors); explosives or potentially shock
sensitive materials; biological, etiologic, and infectious
materials; ammunition, building materials, explosives, medical
waste, tires, or waste generated by business and Propane
and Butane Cylinders.
For
additional information, visit the City of Fort Worth's Crud
Cruiser website or call Town Staff at 682-831-4600.
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Voter
registration forms can be obtained at the Svore Municipal
Building at 100 Municipal Dr.
For further information, please contact Voter Registration
/ Elections Administrator at
Denton
County Elections website - 940-349-3200
Tarrrant
County Elections website - 817-831-VOTE (8683)
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The
State of Texas now offers online driver's
license renewal. Driver’s licenses can also be obtained
or renewed at any Texas Department of Public Safety Office.
The nearest offices are:
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Denton:
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(940)
484-6666
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Hurst:
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(817)
299-1300
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Lewisville:
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(972)
221-8081
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For
the nearest office to obtain license plates or vehicle registration
contact:
- Denton
County Auto Registration
-
300 E. McKinney
- Denton,
TX 76202
- (940)
349-3510
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United
States Government Services
Social Security Administration - www.ssa.gov
or 800-722-1213
Currently receiving Social Security Benefits? Make sure
they move with you by changing your address with the Social
Security Administration. For faster service, have your new
address, phone number, and Social Security Number had when
you call. TTY service is available at 800-325-0778.
Internal
Revenue Service - www.irs.gov
or 800-TAX-FORM
Don't delay next year's tax forms. Call to change your address
with the Internal Revenue Service (request form 8822). Additionally,
you may be eligible to deduct your moving expenses such
as sale of residence, job related moves, transportation,
travel, lodging, and more form your federal taxes. TTY service
is available at 800-829-4059.
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Parent
Resources
School Department 512-463-8985
Learn how and where to enroll your children in their new
school district.
Child
Care Aware - www.naccrra.net
or 1-800-424-2246
Child Care Aware, a free national child care resource &
referral service, helps to identify & locate quality
child care.
Children's
Health Insurance - www.insurekidsnow.gov
or 877-KIDS-NOW
National toll-free number that provides information on children's
eligibility to receive free or low-cost health insurance
through the Insure Kids Now initiative.
Safety
Commission - www.cpsc.gov
or
US Consumer Product 800-638-CPSC
Call or log on for information on recalled toys and other
children's products, or to report any unsafe products.
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Senior
Resources
State Services for Seniors 512-424-6840
Texas offers free and reduced services for seniors. These
may include assistance for persons with disabilities, independent
living, transportation and meal programs.
AARP
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www.aarp.com
AARP offers people 50 & pharmacy services, discounted
travel, & information on fitness, work, retirement and
finances.
Access
America - www.seniors.gov
Access America gives seniors the ability to conduct government
business and access information online including verification
of Social Security benefits, exploring Medicare options,
and buying postage stamps online.
Northeast
Tarrant County Senior Leadership Group
- www.netarrantseniors.net
Senior Leadership Northeast is a non-partisan group of senior
leaders which is concerned
with the needs of the senior population of Greater Northeast
Tarrant County. The mission of Senior Leadership Northeast
is to promote actions which will enhance the quality of
life for the older citizens of Greater Northeast Tarrant
County.
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